Overview:

The May update for Centrik introduces a suite of powerful new features designed to enhance usability, data confidentiality, and operational risk management. Users can now view safety reports with reporter details hidden by default, streamlining compliance with EASA and IOSA regulations while preserving flexibility through a configurable visibility toggle. Risk managers will benefit from a newly reimagined Hazard Log, offering tag-based organisation, smarter risk scoring, and intuitive filtering—mirroring the enhanced Risk Register layout. Additional task views have been reintroduced to aid users migrating from Centrik 4, and a new bookmarking feature enables quick access to frequently used pages. This release also includes over 35 targeted bug fixes across Safety, Quality, MRO, Documents, Training, and RegApps modules, significantly improving performance, stability, and accuracy throughout the platform.

What's New

1. De-identified Safety Report Viewing

Centrik now hides the report submitter information when viewing safety reports, improving alignment with EASA and IOSA regulation.

Only users with the Manage Cases or Include Confidential access rights can now reveal these details, by default. For managers, the ability to hide identifying details is perfect for meetings, screensharing, or auditor access - you can keep sensitive information confidential, and toggle visibility on or off as you need.

Key Points

• Configuration: Each reporting subsystem may have a different setting. This way you can set what is de-identified for each department or business unit. In addition to reporter details, the aircraft registration can also be hidden in this way.
• Default behaviour: Only those with “Manage Cases” or “Include Confidential” permission in the subsystem can see submitter details by default. This can be changed on request.
• Easy toggle control: When viewing a case, you can quickly hide or show these identifying fields for privacy during screenshare or when others are watching.
• Reporter Visibility: You always see your own name if you submitted the case—even if de-identification is enabled.

When you open a safety case:

• If you’re the reporter: You’ll always see your own name/details, even if the feature is on.
• If you’re not the reporter:
  • If you have permission to view the identifying details configured, you will see a new toggle to hide identifying fields, according to how your subsystem’s options are set. Switching this on/off will hide and show the configured fields.
  • If you do not have permission to view identifying details configured, the fields will simply display asterisks (“************”).

2. Taggable Hazards & Filterable Hazard Log

Further to the recent tagging and filtering improvements to the Risk Register, we have added a highly flexible, tag-driven Hazard Log view—making it easier than ever for risk managers to organise, review, and report on hazards in complex operational environments.

Organise by Tags, Just Like Your Risk Register

• Hazards can now be grouped by a hierarchical tag structure, giving you a clear, drill-down view of risks by location, department, aircraft type, or any custom taxonomy you choose.
• Tags expand and collapse intuitively, mirroring the collated layout you know from the Risk Register.
• Designed to feel just like the current Risk Register with the same filters and layout style.

Smarter Risk Scoring

• View aggregated scores for each tag level
• Totals for linked cases and findings are included automatically to streamline reviews and audits.
• Built-in logic prevents double-counting, even if a hazard is tagged in multiple places.

Drill Down Into the Details

• In the Hazard Log, click any hazard tag to open a full detail view in a new tab, including linked risks, consequences, scores, and relevant findings or cases that contribute to the tag.

3. More Task Views for Centrik 5

Centrik 5’s personal dashboard task list has been complemented with links to several additional views showing more comprehensive details of their actions, safety reports, findings etc. These views will be familiar to users transitioning from Centrik version 4, and can be displayed as either tiles or a list.

4. Bookmarks

We have enhanced Centrik with a new bookmarking feature, making it easier than ever for users to find regularly used documents and pages.

To add a new book, a user navigates to the page in the usual way and clicks the Links menu. Here is found a new Bookmarks section. The + button may be used to bookmark the current page; existing bookmarks may be edited and deleted using the Manage bookmarks option.

Bug Fixes

• CEN-30605 – Fixed an issue where the Talon integration popup displayed an empty table due to data not being retrieved during the Case Classify phase.
• CEN-30599 – Resolved an issue where the Equipment comment field retained previously entered text when adding multiple comments without leaving the page.
• CEN-30593 – Addressed a date format issue that caused errors when signing off courses set to "No Expiry" while using US date format preferences.
• CEN-30588 – Fixed a crash caused by the “Low Stock” filter in the MRO module which threw an error due to a null value.
• CEN-30583 – Corrected a problem preventing document uploads in the Documents module; users can now successfully upload and save new documents.
• CEN-30581 – Fixed an error encountered when accessing specific Checklist sections in the Quality module, allowing sections to load correctly.
• CEN-30577 – Resolved display inconsistencies where findings appeared in incorrect locations or counts following audit inspection moves.
• CEN-30567 – Fixed a page refresh issue in Safety Case closure feedback that interrupted user input, ensuring smooth typing without page jumps.
• CEN-30562 – Improved the Ad-Hoc Audit dropdown to maintain usable size when filtering by subsystem, making it easier to access key options.
• CEN-30555 – Corrected a logic error that prevented the Regulation item currency field from updating as expected.
• CEN-30553 – Fixed a permissions issue where users assigned to organisations couldn’t access findings in Regulator-style subsystems despite correct ownership.
• CEN-30539 – Resolved a bug where unchecking tags in edit mode would not persist, causing removed tags to reappear after saving.
• CEN-30535 – Fixed an issue where clicking "Previous Meeting" in meeting minutes returned a blank text box instead of showing prior content.
• CEN-30512 – Addressed filtering inaccuracies in the Safety module when using date range filters in the JS Safety CaseListAll performance feature.
• CEN-30509 – Resolved a visual bug in Dark Mode that caused drop-down arrows in the Event Type selector to become invisible.
• CEN-30507 – Fixed a checklist loading error triggered when the Faster Checklist Page feature flag was enabled for users without Quality Manager rights.
• CEN-30503 – Addressed a browser freeze issue when editing the comment field in Safety Case Classify phase due to excessive memory consumption.
• CEN-30501 – Corrected an XML publishing issue by ensuring the Aircraft Total Time field includes the Unit attribute in the exported data.
• CEN-30483 – Fixed a defect where audit comments were lost after saving sections in IOSA Audits within the Quality module.
• CEN-30479 – Resolved an issue where PDF documents would auto-download instead of opening for viewing or marking as read.
• CEN-30475 – Fixed an error generated when clicking on numbers within the Late Readers page in the Documents module.
• CEN-30457 – Addressed a bug where references could not be added in Checklists if the subsystem name included an apostrophe.
• CEN-30450 – Fixed a Safety Case submission error related to the ADREP field when submitting FIR/UIR entries.
• CEN-30427 – Resolved a filtering issue where removing all tag filters in the assessment list failed to reset the view to display all assessments.
• CEN-30405 – Duplicate of CEN-30593; resolved an error when signing off courses due to US date format incompatibility with empty expiry fields.
• CEN-30360 – Fixed the “Find Crew Member” function in the Training module's mobile app Online Mode, which incorrectly flagged valid users as unrecognised.
• CEN-30345 – Corrected a page scroll behaviour where uploading an attachment in RegApps caused the form to jump to the top of the page.
• CEN-30298 – Resolved document download naming confusion on Android by ensuring PDF files retain correct filenames rather than showing “PDFJSHandler.ashx”.
• CEN-30262 – Improved UI in 2FA setup by correcting the country code dropdown visibility when scrolling in Dark Mode.
• CEN-30232 – Fixed a Safari browser issue where the “Find Crew Member” search incorrectly flagged users as not found in the Training module.
• CEN-30201 – Ensured the “Respond By” date is now visible on department-specific findings list pages in the Quality module.
• CEN-29886 – Corrected an omission where the MOR KPI was not available in the meetings module’s KPI reporting feature.
• CEN-29583 – Resolved an issue allowing RegApps applications to be submitted without mandatory fields and without warning messages.
• CEN-29440 – Corrected capitalisation and naming issues in "New Report" buttons in the Safety module to align with subsystem naming conventions.
• CEN-26790 – Fixed a display bug in the Line Flying sector scroll function, which caused sectors to skip numbers and appear misaligned.
• CEN-24914 – Improved performance when editing Meeting Attendees to reduce slowness during save operations.
• CEN-19442 – Fixed an issue where combining reference values in KPI reports resulted in graphs showing no data, even when valid.

End-User Impacts

• No end-user impacts in this release.

Support Impacts

• No support impacts in this release.

Notes

• No additional notes for this release.

Contact

TrustFlight Helpdesk