Overview:

April has brought powerful enhancements to Centrik’s Risk Register and export functionality, along with a comprehensive set of reliability and UI improvements. The new Hierarchical Tagging feature introduces structured, multi-level classification of risks—enabling targeted filtering, improved governance, and strategic insights across business units, departments, and risk types. A revamped Export Experience makes handling large PDF and Excel files more reliable, with background processing, notifications, and a central “My Downloads” area for easy access to historical exports. In addition, over 50 bug fixes address minor issues across safety, compliance, training, reporting, and UI consistency, further improving system stability, performance, and user experience. Together, these updates deliver greater clarity, control, and efficiency for operational risk and compliance management.

What's New

1. Hierarchical Tagging in Risk Register

We’re pleased to announce a powerful enhancement to Centrik’s Risk Register: a flexible, multi-level tagging system designed to improve how risks are classified, filtered, and analysed.

Hierarchical Tagging

• Admins can now define and manage structured tag hierarchies such as:

  • Business Unit → Department → Team

  • Risk Type → Sub-Type

• Example categories include:

  • Impacted Areas: e.g. Engineering, Flight Operations, Ground Handling

  • Risk Types: e.g. Operational, Regulatory, Financial, Safety

  • Operational Contexts: e.g. Line Maintenance, Charter Flights, Winter Ops

Enhanced Filtering

• Users can filter the Risk Register dynamically by one or more tag criteria.

• Tailor the view of your risks based on operational scope, stakeholder interest, or organisational structure.

Benefits

• Improved Flexibility: Go beyond basic department or organisation filters.

• Targeted Oversight: Quickly surface risks by team, operation, or regulatory domain.

• Better Governance: Align risks with taxonomy and organisational changes.

• Custom Reporting: Generate stakeholder-specific views for safety boards, auditors, or leadership.

• Strategic Insight: Identify and act on patterns across similar operational or risk categories.

This feature empowers safety and risk professionals to gain deeper, more actionable insights into organisational risk exposure.

2. Improved Exports

We’ve upgraded the export experience to make downloading large PDF and Excel files smoother and more reliable — especially for users working with extensive datasets.

• Streamlined Large File Handling: When generating large exports, users now receive a notification as the system begins preparing the file.

• Download Ready Alerts: A second notification lets users know when the file is ready for download.

• My Downloads Area: Access all your export files in one place. You can re-download previously generated files without needing to repeat the export process.

Benefits

• Faster Workflow: No need to wait on screen — get notified and carry on with your work.

• Greater Reliability: Export generation is more robust, even for large or complex data sets.

• Central Access: Easily retrieve past exports without regenerating them, saving time and effort.

These enhancements offer a more seamless and responsive exporting experience, particularly valuable for data-heavy reporting or audit preparation.

Bug Fixes

• CEN-30384 – Added an informational label to the safety report list filter panel to clarify available filter options for users.

• CEN-30365 – Resolved an issue where some users' task lists were not loading correctly. The task list now displays properly for all affected users.

• CEN-30356 – The "Expires On" column in the Upcoming Expiries page now correctly displays due dates regardless of window size. This ensures expiration dates are always visible, even on smaller screens or when resizing the browser.

• CEN-30342 – Fixed an issue where updating an External Report caused Organisation and Position/Job entries to be lost. These details are now correctly retained.

• CEN-30339 – Restored the Reports section for scheduled meetings within Meeting Series in v5, aligning it with v4 functionality. Users can now add reports with specific date ranges to scheduled meetings.

• CEN-30322 – Fixed a discrepancy in the Compliance dashboard where the Findings widget showed incorrect numbers. The widget now reports the correct number of findings.

• CEN-30306 – Resolved an issue with document access in the Centrik app when offline.

• CEN-30280 – Fixed a bug where FDM reports appeared in the task list for users without access to the relevant subsystem. These reports are now hidden for unauthorised users, ensuring proper access control.

• CEN-30270 – Resolved inconsistent layout dimensions in the new Applications module forms. Spacing, alignment, and component sizes have been standardised for a consistent and user-friendly form experience.

• CEN-30262 – Improved visibility of the country code dropdown on the two-factor authentication screen in dark mode.

• CEN-30261 – Fixed the title image display on the Learn Centrik dashboard. The image now displays correctly in both light and dark modes.

• CEN-30253 – Addressed a performance issue where the Findings widget failed to load in zones with many audits, incorrectly showing "No findings to show". The widget now loads correctly and displays all findings.

• CEN-30238 – Fixed truncation of long field titles in form sections on iPad offline reports. Tapping a truncated title now reveals the full text.

• CEN-30229 – Resolved an issue preventing access to the Findings List tab in zones with a large number of audits. The tab now loads all findings as expected.

• CEN-30228 – Fixed duplicated regulation entries appearing under each amendment in the regulations list.

• CEN-30215 – Dashboard chart widgets now update correctly after a new safety report is created, ensuring accurate data representation.

• CEN-30214 – Deleted actions are no longer displayed in the Phase Tracker of the Safety module, improving accuracy.

• CEN-30200 – Fixed layout issues in the Supplemental Documents popup, where the download button was hidden and content appeared missing. The popup now displays correctly with all content visible.

• CEN-30176 – Resolved an error processing internal event messages due to missing field names for hierarchy fields. Messages now process as expected.

• CEN-30149 – Fixed a dark mode visual inconsistency where part of the Form Section Definition page appeared incorrectly in light colours during editing.

• CEN-30148 – Standardised the legend presentation across modules, dashboards, and action summaries. Action statuses now display with consistent colour outlines.

• CEN-30141 – Updated Delete and Archive buttons in the Contacts section for organisational units to match the documented UI design.

• CEN-30140 – The Delete button and popup for checks in the Training Module now follow the documented design for consistency.

• CEN-30139 – Updated the Delete button and popup in the Fleets section of the Training Module to align with the published UI guidelines.

• CEN-30138 – Delete and Archive buttons in the Act and Monitor phases of the Safety module have been updated for UI consistency across all phases.

• CEN-30137 – Redesigned the Archive button in the Forms module to match the Delete button's style and behaviour, improving clarity and consistency.

• CEN-30092 – Fixed an issue in the MOC workflow that prevented users from selecting a Risk Assessment in certain steps. Selection now works as intended.

• CEN-30047 – Resolved inconsistent application of MRO rights across subsystems.

• CEN-30035 – Fixed an issue where pressing the "x" button did not clear all search fields on pages with multiple search boxes.

• CEN-30023 – Archived checks are no longer visible in the Phase Tracker. Opening a phase now creates a new check if the previous one was archived.

• CEN-29970 – Prevented entry of a whitespace-only value in the hyperlink field when creating new documents.

• CEN-29942 – Improved coverage reporting performance, significantly reducing page load time when displaying many items.

• CEN-29893 – Resolved an issue where toggling tag visibility in Document Details incorrectly triggered the Withdraw Document popup.

• CEN-29856 – Fixed incorrect sorting of Audit Items in some Excel downloads.

• CEN-29836 – Restored a missing or broken icon on the External Report page, ensuring full access to external reporting features.

• CEN-29808 – Corrected terminology in the safety report list filter panel for “Open Actions” and “ERC Score” to match standard naming conventions.

• CEN-29786 – Fixed the styling of the delete prompt for document versions in Centrik 5. The prompt now uses the standard red delete button for clarity.

• CEN-29781 – Updated the Delete and Archive buttons in My Forms to match published design specifications.

• CEN-29746 – Improved responsiveness of the Find Crew Member search in the Training Module, especially on iOS. Results now show instantly on selection.

• CEN-29744 – Updated the draft save confirmation popup to display the configured term instead of the generic “Report Saved (Draft)” message.

• CEN-29740 – Fixed an issue in Centrik 5 where Quick Links in Documents did not scroll to the correct document type.

• CEN-29705 – Improved handling of invalid or unknown references in regulation-based checklists.

• CEN-29698 – Filtering functionality in the Findings view now accurately shows only the selected results.

• CEN-29644 – Ensured that custom module names are consistently reflected across dashboards instead of default labels such as "Safety" or "Quality".

• CEN-29643 – Fixed an issue in the My Audits tab where existing audits were not displayed, incorrectly showing a “No Audits to show” message.

• CEN-29261 – Improved the Regulations team amendment approval workflow and enhanced display and counter performance.

• CEN-29040 – Rich text risk assessment comments now appear correctly in exported PDF reports.

• CEN-29039 – Fixed an issue where linked documents appeared as duplicates. Links now display correctly.

• CEN-29018 – Resolved an issue where survey formatting was not preserved in distributed surveys and PDF exports.

• CEN-28919 – Fixed missing buttons (e.g., Save) when using Edge or Chrome on Android devices.

• CEN-28811 – The Follow-up Date for MOR submissions now displays using the site’s configured date and time format.

• CEN-28376 – Corrected duplicated options caused by sorting the Event Type ADREP taxonomy hierarchy field.

• CEN-28095 – Fixed meeting notifications being sent to archived contacts. Archived users will no longer receive meeting emails.

• CEN-28067 – Resolved an issue preventing the addition of key personnel to an organisation, enabling input of designated roles.

• CEN-21164 – Fixed an issue where Shared iPads were not displaying correctly on the Devices page. These now appear as expected.

End-User Impacts

• No end-user impacts in this release.

Support Impacts

• No support impacts in this release.

Notes

• No additional notes for this release.

Contact

TrustFlight Helpdesk