Overview:

During January 2025, Centrik releases introduced several key enhancements aimed at improving user experience, efficiency, and configurability. A new Side-by-Side view enables users to interact with multiple process stages simultaneously, streamlining use of the system. The Document Module Self-Administration feature empowers admins with greater control over document configurations, reducing reliance on TrustFlight support. Task List Enhancements bring a new "My Tasks Assigned" view, task export capabilities, and improved workflow task visibility. General UI refinements include dark mode improvements, better small-screen support, and enhanced dashboard charts. Additionally, Flight Information Lookup for Safety Reporting enables seamless integration with flight ops systems for automated data entry, and new ECCAIRS publishing options provide greater flexibility for compliance reporting.

What's New

1. Centrik 5 - Side-by-Side view (Beta)

We’ve introduced a split-screen interface for key user workflows in Centrik, allowing users to view and interact with multiple process stages simultaneously. For example, you can now review a safety report on one side while classifying and risk-assessing it on the other or examine a finding’s details while completing an action plan. Additionally, you can view and edit actions from any open stage without leaving the page.

This update streamlines workflows, boosts efficiency, and enhances the overall user experience. We’re currently beta testing with select customers, with a general release planned later in the quarter.

2. Document Module Self-Administration (Beta)

We’re rolling out a series of enhancements to empower users and reduce reliance on TrustFlight support for system configuration.

The first improvement grants admins greater control over the Documents module. In addition to managing document types (folders), admins can now configure custom fields, distribution and read-tracking settings, offline availability via the Centrik mobile apps, and more.

With this expanded functionality comes increased responsibility. To ensure transparency and accountability, we’ve introduced detailed logging, tracking all configuration changes with granular precision.

This feature is now live in production but disabled by default. We’re enabling it in phases to mitigate any unexpected performance impact and manage logged data volume effectively.

3. Centrik 5 - Task List Enhancements

We’ve enhanced the Centrik 5 dashboard with a new ‘My Tasks Assigned’ view. This update ensures full parity with the legacy v4 personal dashboard and provides a clearer overview of tasks, actions, and delegations assigned to others.

Additional improvements include:

• Task List Export – Users can now download their task lists and open them in Microsoft Excel or Google Sheets.

• Workflow Task Display – Improved visibility of workflow-related tasks, allowing users to understand task context at a glance without drilling into the workflow module.

4. Centrik 5 - General UI Improvements

We’ve refined Centrik 5’s UI across the system, including:

• Dark mode enhancements

• Improved safety report list view

• Better support for small-screen devices

• Improved dashboard charts

• Enhanced rich text editing options

5. Flight Information Lookup for Safety Reporting

Centrik’s safety reporting system now supports integrations with customer flight operations systems. Once configured, these integrations automatically retrieve flight details—such as aircraft, crew, and sector information—and populate them into safety report forms. This enhancement reduces errors, eliminates manual data entry, and significantly improves efficiency.

⚠ Note: This feature requires custom software development for integration with third-party flight operations systems. Additional fees apply, and implementations are subject to TrustFlight’s discretion.

6. More Flexible ECCAIRS Publishing

We’ve introduced limited customization options for ADREP fields published to National Aviation Authorities (NAAs). For example, Centrik can now be configured to omit the Occurrence Status attribute when publishing, in cases where an NAA does not require it.

7. Centrik 5 - MRO Module

Centrik’s feature set for Maintenance, Repair and Operations (MRO) organisations has been optimised for Centrik 5.

Bug Fixes

• CEN-28741 - Resolved an inconsistency in the regulation-based checklist Guidance fields, where some sections were editable while others were read-only, despite having the same checklist settings.

• CEN-28744 - Fixed risk sync mechanism so that it will archive links belonging to SIRA methodology assessment if the assessment is archived.

• CEN-29114 - Resolved an issue in Ad-hoc Checklists where the Breakdown Results retained the original total item counts even after items were deleted, while Completion Results correctly updated to reflect the current number of checklist items.

• CEN-29081 - Fixed performance issue for customers with large amounts of Contacts when loading the contacts list page using Safari browsers in MacOS. Other browsers not affected.

• CEN-28922 - Resolve issue in Centrik’s workflow module where All Actions (for the workflow, its sections and items) were not being counted in Workflow section dashboard

• CEN-29255 - Fixed risk assessment versioning so that it won't rename hazard names of previous version if the hazards are not linked

• CEN-29398 - Fixed a regression caused by an upgrade to Centrik PDF third-party viewer component. In extreme scenarios, this bug prevented some users from being able to sync documents to their Centrik mobile apps.

• CEN-29342 - [Centrik 5] Resolved an error affecting some users of the regulations module where specific items had been favourited in the left-hand module menu.

• CEN-29140 - [Centrik 5] Resolved an inconsistency in Forms draft mode, where clicking on the Title field link redirected users to an incorrect view.

• CEN-29060 - [Centrik] Resolved an issue with the safety module’s reporter feedback feature affecting a small number of configurations.

• CEN-29122 - [Centrik 5] Fixed a problem affecting Centrik’s supplemental documents feature.

• CEN-29085 - [Centrik 5] Resolved an issue in Compliance where the Root Cause Analysis (RCA) position was not being correctly enforced in some possible configurations in v5, causing it to revert to the default order instead of appearing after the Corrective Action Plan (CAP) as configured.

• CEN-29152 - [Centrik 5] Resolved an issue in the External Reporting feature where the "Reported By (Your Name)" field did not display as mandatory.

• CEN-29109 - [Centrik 5] Resolved an issue where the Pending Updates dashboard tab was visible to all users within a subsystem, allowing them to see training qualification records for other crew members, despite not having admin or manage rights in Training.

• CEN-29032 - [Centrik 5] Resolved an issue in the Meetings Module where the "Previous Meeting" link could not be selected while in full edit mode.

• CEN-28628 - [Centrik5] Resolved an issue in the Documents Module where the active document counter displayed on the top-level module dashboard was inconsistent with the actual number of documents in the system.

• CEN-28160 - [Centrik 5] Resolved an issue in V5 Quality > Regulations > Amendments where the yellow unreviewed items bubble was missing, preventing users from easily identifying pending reviews.

• CEN-28783 - [Centrik 5] Resolved an issue on the Tasking Dashboard where the accumulative totals for flight duration and number of flights were incorrectly calculated by summing the totals for 30, 60, and 90 days instead of correctly displaying the 90-day total.

• CEN-28999 - [Centrik 5] Resolved an issue in ERCS scoring where the totals descriptor contained unwanted foreign characters. These characters have been removed, ensuring clarity and consistency in the ERCS matrix.

• CEN-29057 - [Centrik 5] Resolved an issue where the Fatigue Related section remained visible and mandatory in some reporting forms, regardless of whether the "Is Fatigue Related" option was set to No.

• CEN-29236 - [Centrik 5] Fixed issue where case delegations wouldn't show in task list if user didn't have access to the subsystem.

End-User Impacts

• No end-user impacts in this release.

Support Impacts

• A new configuration management feature has been introduced to improve control of backend config changes instituted by TrustFlight’s support teams. This system will aid cause-and-effect diagnosis, as well as providing a more visible audit trail of configuration updates made.

Notes

• No additional notes for this release.

Contact

TrustFlight Helpdesk