Overview:

The December release of Centrik includes key enhancements and bug fixes designed to improve usability, system integration, and operational efficiency. Highlights include comprehensive support for advanced training features in Centrik 5, enabling a seamless upgrade path for customers in 2025, and a new flight information lookup interface for safety reporting, which streamlines data entry through integration with flight operations systems. Several high priority bugs were addressed across modules, including compliance, training, and safety reporting, ensuring improved system stability and user experience. These updates collectively reinforce Centrik’s commitment to delivering a robust and user-centric platform.

What's New

1. Comprehensive support for enhanced training features in Centrik 5

Centrik’s enhanced training module features are now fully compatible with Centrik 5, as part of our ongoing programme to enable upgrade to Centrik 5 for all customers during 2025.

These features include:

• Training courses, with configurable ground school, sim and line training/LIFUS, check stages and skills assessments.

• Evidence Based Training (EBT)

• ATQP training

• MRO engineer authorisations

• Course and trainee management for training organisations

2. Flight information lookup interface for safety reporting

Centrik’s safety reporting system has been enhanced with a technical interface that supports potential integrations with customer flight operations systems. Once configured, these integrations allow users to look up and automatically populate flight details—such as aircraft, crew, and sector information—directly into a safety report form. This streamlines the reporting process and eliminates the need for manual data entry.

Please note that this feature requires custom software development to integrate with third-party flight operations systems. Additional fees apply, and such integrations will be considered at TrustFlight’s discretion.

Bug Fixes

• CEN-28845 - Fix issue where a quality zone with only IOSA subsystems would not display the Checklists Schedule tab.

• CEN-28892 - Fixed UI issue within the Centrik compliance module where the findings process navigation was not showing all stages of the findings workflow.

• CEN-29616 - Resolved an issue in the Decision Phase of regulatory applications where mandatory fields could be bypassed, allowing inspectors to sign off without completing required information. Mandatory fields are now correctly enforced, ensuring all necessary data is populated before sign-off, and certificates are accurately generated.

• CEN-28653 - Fixed an issue in the Safety module where selecting the "Analysis (All)" tab resulted in an error page. The tab now lCEN-28887oads correctly, providing users with the expected analysis data. This fix ensures proper functionality and prevents errors caused by the safety system counters service.

• CEN-28887 - Resolved a bug temporarily affecting submission of some safety reports from the Centrik iPad and Android apps.

• CEN-28737 - Resolved a localised issue where some audit checklist questions were displayed in alphabetical order rather than following the regulatory sequence. The checklist now organizes items based on the regulation order: regulation text, Acceptable Means of Compliance then Guidance Material. This update ensures auditors can easily navigate and reference related requirements, AMCs, and GMs during audits, improving usability and efficiency.

• CEN-28793 - Resolved an issue in the Applications module where users without appropriate permissions could access applications by navigating directly via a URL.

• CEN-28797 - Fixed an issue in the Training module where deleting an Individual Course relating to deleted or inactive ranks resulted in an error, even though the course was successfully deleted.

• CEN-28925 - Improved robustness of the Equipment module issue by ensuring that creating an equipment type is only possible when equipment classes have been defined.

• CEN-28971 - Minor fix to safety reporting pages to ensure the system doesn't error when the user attempts to create a report using a report type that has an incomplete configuration.

• CEN-28947 - Addressed a security issue where documents could be downloaded via in-browser buttons on some mobile phone browsers, despite system configurations explicitly disabling downloads.

• CEN-28754 - [Centrik 5] Resolved an issue affecting the Training module where accessing Add-ons (via user homepage links or the Add-ons sector on Training subsystem dashboards)

• CEN-28878 - [Centrik 5] Resolved an issue in the Compliance module where applying filters in the "Checklists Schedule" view caused an error, forcing users to log out and back in to regain access.

• CEN-28900 - [Centrik 5] Resolved a minor issue where task summary counters displayed for the personal task list did not align with the actual tasks visible when selected.

• CEN-28902 - [Centrik 5] Resolved an issue in the Quality module where, in some circumstances, unassigned Findings incorrectly appeared in users' personal task list. Attempting to access these Findings resulted in "Access Denied" errors, causing confusion.

• CEN-28506 - [Centrik 5] Resolved an issue in the iPad app where the Forms module displayed as "Up to date" after a full sync but remained inaccessible in offline mode, showing an alert message: "Menu Item unavailable, please update the required component."

• CEN-28911 - [Centrik 5] Resolved an issue where, under some configurations, the risk classification (ERC) field with a finding did not register as completed, preventing the release of findings until an ERC was entered.

• CEN-27872 - [Centrik 5] Resolved an issue in Regulatory Applications where linking a workflow to an application form did not always function as expected, preventing users from proceeding with critical actions such as accepting an application for assessment, reviewing, or signing off.

End-User Impacts

• No end-user impacts in this release.

Support Impacts

• Data import tools for audits and safety reports have been made more robust.

• The Leaver Reassignment feature available for use by TrustFlight’s customer support team has been improved. These enhancements ensure a smoother process for managing actions associated with departing users, saving time and resources for all parties involved.

  • Key Updates:

    • New Option - "Actions Open & Assigned By": Added the ability to reassign open actions where the leaving user is listed as the "Assigned By" user. This eliminates the need for manual intervention by the engineering team.

    • Case-Specific Reassignment by Contact ID: Introduced functionality to search and reassign individual cases by their ID, allowing targeted updates without affecting unnecessary records.

    • Workflow Streamlining: Improved the overall efficiency of handling leaver-related tasks, reducing overhead for system administrators and support teams.

• A new tool has been made available for the customer support team to fix an occasional data condition where references from parent checklists were not being copied over to child checklists in the Quality module

Notes

• No additional notes for this release.

Contact

TrustFlight Helpdesk