Overview
This guide is for customers who operate under regulators that require a second Approval Release on specific maintenance items following an initial release. The steps below detail how to complete this process in the Tech Log Application.. This functionality is available on App version 1.34 and above.
Note: You can rename this feature in the Web Dashboard to fit your organisation’s terminology. For example, replace "CRS" with "RII" (Required Inspection Item).
- Navigate to: Operator Settings -> Edit Operator Settings -> Terminology – Approval Release
- Edit Terminology: Remove the word "CRS" and add your preferred terminology (e.g., "RII").
- Save the settings.
Enabling the After Each Approval Release Feature
To enable this feature:
- Go to Operator Settings in the Web Dashboard
- Click: Edit Operator Settings
- Go to: Workpack Configuration -> Approval Release Mode
- Set Mode: After each approval release required.
- Save the settings
Granting Access to Approve Release
- Go to User Settings in the Web Dashboard.
- Click the three-dot menu for the relevant user, select Edit.
- Set Approve Deferrals to "Yes" and Save.
Resolving Maintenance
Follow the normal workflow for resolving an individual defect from the Maintenance Module view:
Click on Add CRS for the defect or workpack ( depending on your operator configuration, this option might be named differently).
Enter Reference ( if required)
Select and complete the appropriate Resolution details for the work carried out for the defect.
Confirm Defects: A list of defects that will remain open will be displayed.
- Select No More Defects to proceed to release.
- Add Defect if you encountered a new defect.
Select appropriate Authorisation Options:
- Sign off with My Details: Use if authorised to complete work without Part 145 approval.
- Create Certificate of Release to Service: Use for work under Part 145 approval.
- Upload CRS Document: Use for authorised work documented on paper.
Select Create Certificate of Release to Service to continue
Enter Part 145 Authorisation Details and continue.
Add any relevant attachments (if required) then select Continue
Release Requirement
Indicate if a second Approval Release is required for the item.
Select Yes if required, or No if not.
In this example we're requiring an Approval Release, so press “Yes" to continue.
Summary of Initial Release
You will see a summary screen with Release details.
- CRS signed by will display the engineer's name, with "signature pending" until completed.
- Release Required will display as "YES"
Select Tap to add a signature and add your signature to complete the initial release.
Approving the Second Approval Release
After the initial release, the defect or task will be resolved, but the aircraft will remain unserviceable until the second approval is completed.
The serviceability overview will display the item driving the aircraft's unserviceable status.
Maintenance View
If an aircraft has a defect or task requiring a second Approval Release, the aircraft will have a static Release Required notification on the maintenance module view. The number of items requiring second Approval Release is also clearly visible in the notification
Items with pending approval will be flagged as Approval Required.
Unauthorised Completion of Second Approval Release
Only authorised personnel can complete the second approval release. Users authorised to Approve Releases will be denied access to Approve their own work. Unauthorised users without the correct Approval Release permissions will also be denied access.
This user is attempting to Approve own work.
This user has no permission to Approve a Release.
Completion of Second Approval Release
Tap Approval Required to start the second Approval Release workflow.
Enter Engineer Details and continue
Add Additional Info (if required) and continue
Approving Release
Review details of the work being approved.
- Tapping on Details will show the full list of items included in the release.
- CRS signed by will display the name and signature of the initial resolver
Summary of Approval Release
The summary screen will show any remaining open items on the aircraft and details of the person who requested the Approval Release and name of the person who is approving the release.
Tap to add a signature and add your signature to Approve Release.
Completion of Second Approval Release
Once the second approval is completed, the aircraft's status will update to serviceable, provided no other items require approval or have overdue maintenance.