Any named individual responsible for rectifying a defect will be notified via email and if a Centrik user through their personal dashboard.
Clicking on the Email link or navigating through their dashboard and task list will allow them to see any open defects that they have been named against.
Alternatively, they can find the defect from the defects tab within the equipment module and select it directly from there.
Once selected the Responsible Person can choose to enter in a Deferral, a Rectification, or to Delegate the defect to another individual.
Deferring and Rectifying a defect
Within a created defect the responsible owner is able to defer a defect or resolve/rectify an open defect.
Both areas are available within the defect itself.
1. Follow the link to the open defect, or open the defect from the defects tab and select the piece of equipment
The two areas of focus are the Deferral area and the Rectification sections.
Deferring a defect
1. Click on the ‘Edit’ button, or click within the Deferral section area to place the screen into edit mode
2. In the available Deferral box, enter in the details of who is deferring this defect (start typing the name and select from the available list.
3. Add in a date within the Date Deferred box
4. Add in a date within the Date Deferred To box
5. Enter in a justification for this deferral
6. Click on the ‘Save’ button
All items are captured within the comments section.
Navigating back to the defects tab highlights that this defect has been deferred, once again the pop-out box is available to show granular details regarding this defect.