If you have the need to raise an independent finding, that falls outside of your checklist you can record this in the following way.
From the audit summary page scroll to the Sections and Contents area.
1. Click on the ‘+Add New section’ button
2. Give your newly added section a Section Name and a description (if required)
3. Click on the ‘Add Heading’ or ‘Add Item’ button (remember that findings cannot be associated to a heading)
4. Enter in the details of your check in the available area (if using a heading an item will be required to create a compliance rating)
5. Use the ‘Renumber’ button to give your heading or item a check number
6. Complete the compliant section scoring accordingly, adding comments where required.
7. Click on the ‘Save’ button
The additional failed items will be contained within the Non-conforming Items area as well as being added to your audit phase.
8. Click on the ‘View Non-Conforming Items’ button
9. Click on the ‘+ Add Finding’ button
10. Complete the finding title, the severity and a description if required
11. Scroll to the Failed Items section and tick all the checkboxes that apply to this finding
12. Add in the Categories for this finding (these are used for KPI tracking)
13. Add in a Responsible Manager / Owner
14. Input an Action Plan Due By date
15. Input in a Closure Due By date
16. Click on the ‘Save’ button
During the finding creation process and when linking a finding to a non-compliance you can create links, or relationships to previous findings.
Within the finding there is a Relationship button.
1. Clicking on the ‘Add’ button enables this section.
2. Typing in the centre box will populate with previous findings that have been previously created.
3. Selecting from the dropdown list for the appropriate finding followed by clicking on the ‘Save’ button will create a relationship for this finding.
A play button allows you to view this linked finding.
If your system is configured to use the process of release, submit action plan, act and close then you will see an Inspector area together with a 'Release' button displayed.
Clicking on the ‘Release’ button will release the finding and notify the finding owner.
The responsible individual will receive notification and a link to the audit in relation to the finding or findings that have been raised. Depending on configuration finding owners are able to postpone any deadlines by clicking the ‘postpone’ button and providing a reason.
4. Clicking on the ‘Complete Audit’ button will close the audit