If you need to locate any archived users of your site and potentially restore their system access this is achieved via the Contacts module.
1. From the All Contacts tab select the button titled ‘Show Settings’, as well as allowing you to filter your view you can select the options of.
Show only active users, Show both active and archived users, or Show only archived users.
2. Select the required option and then click on the ‘Apply Filter’ button
From the display list you are able to ‘Reinstate’ the user
You are then directed to the individuals user account.
3. Click on the ‘Restore’ (provides a system prompt asking if you wish to proceed) or ‘Reinstate’ (reinstates without a system prompt) buttons.
The user is reinstated as a contact on your site, to allow them system access follow the steps of granting Access through the ‘Grant Access’ button or use the ‘Invite’ button. Once saved the system will remember the users last role and previous access rights.