Overview

On occasions where an iPad device is shared amongst crew, the system now supports quick user switching, with signatures verified by PINs on the iPad Application. At any point when picking up a logged in device, or when a signature is required, the user can be switched and PIN verified, with this information recorded against the action being taken.

This also allows logged in users to be switched, without the need to completely log out of the iPad Application, which when enabled for an aircraft, can be accessed by selecting the menu icon in the header on any screen.

 

Set up Aircraft User 

In order to use the PIN functionality the aircraft has to be set up with its own user account within TrustFlight.  Anyone with the role of admin is able to set up users.

 

1. Log onto the Web Dashboard

 

2. Go to User Settings and click on Add User

 

 

3.  Enter User Details

1. Select Role  - Aircraft
2. Select Aircraft 
3. Enter the Email address (this will be the username used to log into Tech Log on the aircraft device)
4. Select Operator (only applicable if you have multiple operator access)
5. Click Save

 

4. A pop up screen with a system generated password  is displayed.  Please note no email notification is sent out at this point  so  copy and keep the password on display

 

 

4a.  Close the view 

 

5.  On User settings, select the aircraft, on the 3 dots, click on view and click Send Password Reset Link 

 

 

6. An email notification will be sent to the email mailbox setup when creating the aircraft user. Click on the link to reset a password  and select a more manageable password for your aircraft user account. 

 

7. Set Password and click Submit

 

 

8. Password Setting complete (please note this account can only be used on the iPad App)

 

 

PIN Set Up

In order to set a PIN, users will be able to edit their profile on the Web Dashboard, accessible within the 'Account Settings' page. Admins will also have permission to set a new pin for other users but will not be able to view the current PINs set.

 

Reset your own PIN

1. Log onto the Web Dashboard with your normal TrustFlight login details

 

2. Go to Account Settings

 

 

3. Under User Management section click Change PIN

 

 

4. Set your PIN  and click SAVE

 

Reset PINs as admin

Anyone with an admin role is able to reset PIN via the Web Dashboard

1. Go to User settings

2. On the 3 dots menu select Edit on the user account you want to reset pin

 

 

3. Click Edit 

 

 

4. Enter new PIN

5. Click Save 

Note- When resetting user PIN, the system does not automatically send notification to the user. 

 

Using PINs

1.  Log onto the iPad App with the aircraft user details 

 

 

2. Select your name from the list of users with access to the aircraft

 

 

3. Enter your PIN for confirmation 

 

 

From here on, whenever a signature is required you will be prompted for a PIN.

 

Known Limitations 

The reset PIN option is currently not working on the iPad. This guide will be updated once this had been fixed. In the meantime, if a PIN Reset is required, logon on to the Web Dashboard with your login details and follow the instructions in this guide on the PIN Set up.