Through the categorisation of safety cases within the classify phase along with the scoring of safety cases uses the ARMS methodology enables Centrik to create specific analysis options.
Safety Heatmap
A Heatmap is a graphical representation of data where individual values contained in a matrix are represented by colours.
This is a useful visual tool for the Safety Manager to identify the trends for Safety Cases.
It is possible to adjust the heatmap view by selecting from the dropdown areas
Start Date and End Dates – Here you can filter for specific dates. For example, you might only want to see Reports that have been submitted within the last 6 months.
Scoring for Closed Cases – Closed cases scored as zero or include closed cases in score
Multiple categories – Double count or split equally
Rows – The ability to filter through available options
Columns - The ability to filter through available options
Understanding the Heatmap
Depending on what is selected within the Filter the heatmap displays the Safety Cases which match that selection.
If a Row has a right pointing arrow next to its title, then clicking on this arrow will expand the selection. When a selection is expanded if it shows a further arrow, it can be expanded again to view more granular detail.
The same is true for the Columns. If there is an arrow pointing right the selection will expand and if an arrow is pointing down, then clicking on this arrow will close it.
Within each cell there are two numbers. The first number is the total Score of all the Safety Cases (Depending on what is selected within the Scoring Dropdown, this may include closed Cases).
The second number (within the Grey Circle) represents the number of Cases that are within this Cell including both Open and Closed Cases (Despite what is selected within the Scoring Dropdown).
Clicking on this cell will display the cases relating to it below the heatmap.
There is also a download feature on this page.
Colour Legend
At the bottom of the Heatmap is the Colour coding of the Heatmap.
The default is ‘Automatic’ which will colourise the heatmap on a gradient colourisation depending on its score. There is a further option of ‘Standard’ which provide scoring based on three levels (individual cell, row total, grand total).
Overall Risk - The Overall Risk displays the Colour displayed for the entire Heatmap (Top left-hand Cell of the Heatmap).
KPIs
Key Performance Indicators (KPIs) are the critical (key) indicators of progress toward an intended result. KPIs provide a focus for strategic and operational improvement, create an analytical basis for decision making and help focus attention on what matters most
Managing with the use of KPIs includes setting targets (the desired level of performance) and tracking progress against those targets.
Centrik provides a platform within the Safety and Compliance modules to pull in data via the company defined categories and create analytical reports to assist both Safety and Compliance Managers in identifying company trends.
Clicking on the KPI button directs you to the KPI landing page.
Within this page you can create a template, a collection of reports grouped together that can be generated at the click of a button or a One-off report.
Creating a Template
1. Click on the ‘+ New Template’ button.
2. Put a number indicator in the Number box (this can be alpha numerical, numerical, or alphabetic and will determine where it sits in the KPI landing page) and a Name of your template in the Name box, the description box is optional
3. When completed, click on the ‘Save’ button
Once this is done you are able to select two different types of reports.
‘+ Add New Classic Item’ – This allows you to add in a report that contains predefined values within it, these are fixed lists within the classic style.
1. Select the KPI from the dropdown list available.
2. Select the granularity.
3. Select the time period.
4. Select the number (#) of Months to display
5. You can give your reporting output a title if required
6. Click on the ‘Save’ button.
Once a KPIs selected alongside the granularity, the time period and # of months you are provided with further options.
Chart Set-Up
Show As - How you want your data presented, there are various options
Standardisation – Allows you to see the reported score or calculated score across different variables such as number of Aircraft (A/C), Flight hours, number of sectors
Totals – Clicking this box will allow the chart to display a total per column depending on the selection made
Filter - This area allows you to filter your results by adding in specific filters.
Breakdown - The ability to select from a dropdown list to further interrogate the data
Trend and Reference Lines - Selectable options allowing you to view the average, median, 3month average or Linear trend line and select target values and a target basis for an initial trend line and a second trend line
Items to show - Allows you to show a specified amount based on their recency (default is 10), you have the option of including detail by check the check box.
The other available option is.
‘+ Add New Flex Item’ – This option allows you to select your own style of report outside of the fixed reports that a classic style offers.
Flex Report in detail
Unlike the classic report the flex report contains no predefined reports, it is therefore possible to create your own report depending on how you configure it.
Chart set-up
Report on - Choose what you are reporting on.
SMS Cases – Submitted reports in the investigated phase become a case
SMS Reports – Reports in the Capture phase
Actions – All Actions created within the Safety module
Reference Values – The ability to create items that are not categories and pull reports for those items. This is manual process requiring setup, see setting up References.
With - Selecting a ‘Report on’ value will enable the ‘with’ box, this will display the useable selections available in the dropdown box
Time Period - Allows you to select a time value, within the previous. This enables the selection of a time period in months.
The selectable option of ‘between’ changes the # of months box to a selectable ‘from and to date’.
Bar chart - The type of chart you wish to create
Split or Comp. – Split, If the bar chart is split to show two totals, Comp, If the bar chart is side by side as a comparison
Value – Count, the number & Score, the score
Axis - What value to select on the Axis line
Show - What value you want displayed plus a check box to ‘Show All’
With - The ability for multiple categories to be split equally or count as double
Filter
Filter by - Filter through various options including category items, …and
Refine your search by adding in additional filters.
Once all areas have been completed (or a selection of areas) the ‘Update Chart’ button is used to generate the chart.
Reference Values
Within the KPI area is a button titled ‘References’
Within this area you can create your own reference values that sit outside of the categories within Safety. Once created you are able to pull reports for these. The entry for these values once created is a manual process.
Setting up references
1. Click on the ‘References’ button, this will open the reference values area.
2. The reference headings are created within the ‘Define References’ button, click on the ‘Define References’ button
You are able to edit existing reference headings by clicking on the ‘Edit button’, making any necessary changes and clicking on the ‘Save’ button
3. To add a new reference title, click on the ‘Add’ button
4. Input both the singular and Plural for the title
5. Click on the ‘Save’ button.
As in other modules the double ended lines allow you to move the order of the references. A standard value can be set within this area.
Once the references have been defined you can go back to the references landing page and start inputting any values required.
1. From the KPI page click on the ‘References’ button
There is an ‘overall’ classification within this page, if set to overall Centrik will use these vales as an overall value for your organisation. If you have a multi organisation and multi-AOC and want to split out these values per organisation or AOC, then clicking on the ‘overall’ word for each reference will open a screen allowing this reference value to be split via a ‘Break down’ button (A warning box will be displayed).
Proceeding to click on the ‘Break Down’ button will give you the ability to split between organisations.
Adding in reference values
1. Click on the ‘Edit’ button, enabling the area to which values can be entered into each box.
2. Enter in the numerical values for each month where required.
3. Click on the ‘Save’ button.
When values have been entered you are able to pull reports on these by using the ‘References’ selection in the KPI breakdown.
When you have created several reports they will be saved within your template.
On the overview screen of the templates the ‘details’ button will show which reports are used within this template. The ‘use’ button will allow you to use this template and pull up the reports it contains.
One-Off Reports
The ‘One-off Report’ button allows you to create a report within Centrik that is not attached to a template, it’s simply a one-off.